First, we would like to notify you, that this is a corporate website directed at corporate customers who may wish to interact with us as their clients.
The responsible body (Controller) in terms of the German Data Privacy Act (BDSG) and the General Data Protection Regulation (GDPR) is:
Benjamin Böhl – benjamin.boehl[at]r3coms.com .
R3 Solutions GmbH (ALSO LABELLED “R3 Solutions”, “R3”, “WE”, “US”)
You may retrieve corresponding information about R3 and the address or commercial register data from our imprint.
SCOPE OF THIS POLICY
This policy applies to information we collect:
- on this website
- in e-mail, text, e.g. through input into a form or interaction with the chatbot and other electronic messages between you and this website
This policy does not apply to information collected by:
- us offline or through any other means, including on any other website operated by R3 or any third party; or
- any third party, including through any application or content (including advertising) that may link to or be accessible from the website.
DATA COLLECTION AND USE OF PERSONALLY IDENTIFIABLE INFORMATION
Collection. We collect personally identifiable information, such as your name, surname, email address and your industry directly from you when you choose to enter it into forms on our website, for example through “Contact” forms.
Use. We use this information for the purpose of responding to the request or inquiry you have submitted to us through the contact form or another entry field, to initiate business or perform under a contract (based on ART. 6 (1) B) GDPR). We also use this information for our own marketing purposes (based on ART. 6 (1) F) GDPR), such as to send you the requested newsletter or other promotional emails. To do so, we enter the data you have provided into our CRM system. At times, we might invite you to an event, which we believe you could benefit from or contact you via the email address you provided to expand our business relationship.
You may at any time revoke your consent and choose to stop receiving our marketing emails by following the unsubscribe instructions included in any of these communications.
How long is data stored? Unless expressly stated otherwise, R3 stores personal data for as long as required to conduct the purposes listed above, subject to statutory safekeeping requirements. R3 staff are required to regularly review personal data storage timespans and to delete them if they are no longer necessary.
Newsletter. If you request our newsletter, we will regularly inform you on our products and campaigns. We use a double opt-in procedure to subscribe. Should you confirm your email address, we shall store your email address, the time of registration and the IP address used for the registration until you cancel the newsletter. This serves only the purpose of sending you the newsletter and providing evidence of your registration.
In our newsletter, we use technologies to measure interaction with the newsletter (e.g. opening of the e-mail, links clicked). We use these data in aggregate form for general statistical evaluations and to optimize and develop our contacts and customer communication. The legal basis for this is our foregoing legitimate interest under the terms of ART. 6 (1) F) GDPR. We wish to share topics with you that actually are relevant and try to better understand the interests of our readers. If you do not wish your use pattern to be analyzed, you may cancel the newsletter or disable graphics in your email program at any time. The data relating to the interaction with our newsletter is stored pseudonymously.
You may cancel the newsletter at any time. An unsubscribe link is placed in every newsletter. A message to the contact details given below or in the newsletter also is fine. The legal basis is ART. 6 (1) A) GDPR.
Information Sharing. We do not share your information with third parties for their promotional purposes. We may share your information with affiliated companies and trusted third party service providers working under the instruction of R3, such Hubspot, exclusively for storage purposes. Such third parties who provide services on our behalf are authorized to use your personal information only as strictly necessary to provide these services to us.
Others’ Websites. Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Twitter. Within our online offering, features and content of the Twitter service offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, may be incorporated. This may include content such as images, videos or text and buttons that allow users to share content from this online offering within Twitter.
If the users are members of the Twitter platform, Twitter can assign the retrieval of contents and functions to the profiles of the users there. Twitter is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation:
DATA COLLECTION AND USE OF PSEUDONYMIZED INFORMATION
Passive Collection. As is true of most websites, we gather certain information automatically. This information may include truncated Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We do not process any of this information, directly or indirectly, with the help of a third party or otherwise, to determine your identity.
HubSpot Inc: R3 integrates HubSpot software with our website for data analytics purposes. In particular, we employ HubSpot's Beacon plugin, which sets cookies and collects user information (IP address, geographical location, browser type, visit duration, exact pages visited, etc.) to generate reports on user behavior. The purpose of this data gathering is to assist our Sales and Marketing teams to optimize user experience (UX) and to make website adjustments where necessary.
HubSpot may also be employed to link a user's personal information - granted to subscribe to R3's email newsfeed or to download documents from the R3 website - with individual user visits. The purpose of this data gathering is to inform users on an individual and targeted basis about their preferred subject areas.
HubSpot cookie profiling can be switched off at any time in the user's corresponding browser settings. HubSpot's full data protection declaration can be reviewed in detail here: http://legal.hubspot.com/de/privacy-policy
Further information regarding HubSpot's data privacy can be found in these links:
DATA SECURITY AND RETENTION
The security of your information is fundamental to R3. We have implemented physical and technical industry standard security measures, which include the use of firewalls and encryption to protect your personal information. However, as no method of transmission over the Internet, or method of electronic storage, is 100% secure, we cannot guarantee its absolute security. If you have any further questions about the security of your personal information, you may contact us at contact[at]r3coms.com.
We will retain your information for as long as you browse this website or as needed to provide you with service, respectively. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
YOUR (EU) DATA SUBJECT RIGHTS
In operating the website, R3 processes data as a controller (as such terms are defined in the GDPR). As a controller, R3 is committed to fulfilling data subjects’ GDPR rights.
As an EU resident (however we provide these same options to non-EU residents), you may:
- Access the data that R3 keeps about you. We may need to ask you to provide us certain credentials to make sure that you are who you claim you are. If you find that the data is not accurate, complete or updated, then you may provide us with the necessary information to rectify it.
- Withdraw your consent to the processing of your personal information. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.
- Request to delete or restrict access to your personal information. We may postpone or deny your request due to legitimate purposes, such as compliance with regulatory requirements associated with us.
If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions of applicable law, you may request to be informed that third parties that hold your personal information, in accordance with this Policy, will act accordingly.
- You may ask to transfer your personal information in accordance with your right to data portability.
- You may object to the processing of your personal information for direct marketing purposes.
- You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.
- You have a right to lodge a complaint with a data protection supervisory authority.
Since we have to verify your identity for those purposes, we do favor postal queries to R3 Solutions GmbH, Kurfürstendamm 21, 10719 Berlin, Germany. If necessary, we will request proof of your identity before processing your concern. This serves to protect your data from manipulation or deletion by third parties.
We reserve the right to disclose or transfer your personal information as required by law (based on ART. 6 (1) F) GDPR), as part of a merger, acquisition, dissolution or sale of assets, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. You will be notified via email and/or a prominent notice on our website of any change of ownership, uses of your personal information, and choices you may have regarding your personal information.
We may also disclose your personal information (based on ART. 6 (1) C) GDPR) when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, investigate fraud or respond to a government request. We may also disclose your personal information to any other third party with your prior consent.
However, if and to the extent storage rights or duties are stipulated by law, we will block the corresponding data from any further use.
You may also contact our data privacy officer directly: benjamin.boehl[at]r3coms.com .
Effective Date: 2020/11/16